Our Culture

 

We believe that work is changing, that time is our most important asset, that everyone is different, and that work should fit around the individual. At Outsourcery we give our clients more time in their lives to pursue their goals and our team the opportunity to learn and work around their lives

What We Believe In

 

That people work better when work
fits around their lives.

 

That remote working does not
mean a reduction in quality.

 

Collaboration: several brains
are better than 1!

 

That happy people work better.

 

Trust: Trust underpins everything we do.

Our Values

Grow

We are a team that knows how to wow our clients, showing them our passion for excellence in everything that we do. We push our limits, provide quality work and embrace learning and collaboration.

Be Brave

We hold ourselves accountable and are transparent in our communication. We step out of our comfort zones and strive to do better in order to build amazing relationships.

Work+Life

We understand that everyone’s priorities are different and believe in holistic living. We provide a flexible work environment that allows us to be better focused, happier and more productive.

Our Community

Just because you are virtual does not mean you can’t be part of a community. We offer online and offline opportunities to connect and learn from your peers, from monthly coffee meet ups, to socials and online training forums there are a whole range of opportunities to connect, learn and engage.

Our Team

Henry Walton

Co-Founder

Heavily embedded in the start-up & tech scene in London, Henry has been involved in multiple early stage companies over the past 8 years. He is passionate about helping small businesses develop the tools and teams to be able to secure long term growth.

Lise Morgan
Operations Manager

“Working as part of a team who value flexibility and balance has been one of the best things to ever happen to me!”

My studies in Psychology and Coaching, along with work experience in both the UK and South Africa, has given me an advantage in understanding the team and client base we work with at AVirtual.
My work experience spans multiple industries such as Film and Content Marketing, I have managed teams, and been part of managing and implementing new processes.

Rebecca Marshall
Client Services Manager

“I am the person you speak with, to ensure sure you get the perfect assistant and am on hand to answer any questions you have once you work with us”

I am originally from London where I worked for The Walt Disney Corporation. Previous to these corporate roles, my service skills were developed during roles as a gym instructor, security guard and the good old fashioned, “pulling pints behind the bar”; the BEST place to learn service with a smile.

Sarah Rade
Delegation Expert

“I really enjoy adding extra value to clients lives and businesses”

I have been working at AVirtual for 3 years and in that time we have found that while clients know they need an assistant, some find it difficult to delegate. I am here to assist both the VAs and clients to make that process as smooth as possible to set up a great working relationship. Previous to my time at Avirtual I spent 12 years in London, working for some of the largest law firms.

Amanda Wallace
Accounts Management

“I am here to assist clients with their accounts in the most proficient manner possible”

I am a practical hands-on Financial Manager with a passion for numbers & an eye on the ball. My ability to remain focused in the most challenging environments combined with my attentive, people friendly manner is respected by those who work with me. I am methodical & process orientated as there are no short-cuts in accounting.

Shakeera Brey
People and Culture

“My time is spent recruiting and retaining the very best virtual employees, I am passionate about acquiring top talent for our clients.”

My education and work in the field of human resource management spans over 20 years, allowing me to gain valuable experience across various industries including retail, engineering and global risk management. Having a career, a husband plus 4 kids has fueled my interest in exploring and creating opportunities where one can work more flexibly and find balance in a meaningful way.

Chloe Smedy
Client Services Manager (Marketing Assistants)

“If you are looking for a high-quality virtual marketing assistant or social media manager, I am the person you want to speak too”

I am born and raised South African, though I have travelled overseas a lot. I popped over for a short visit to the UK, where I hired a motorcycle and navigated my way around by myself for two days of my visit. I have also lived in the US, for 6 months at a time, where I was afforded the time to entertain my adventurous self. Prior to my current role I have worked as a VA, and also in Immigration, Payroll, HR and various other administrative roles. My client service skills were developed within all of these roles, over time, to be geared toward ‘service with a smile’ and I pride myself on a professional approach at all times. I have been with AVirtual since 2016, and in my current role for the past 2.5 years.

Carrie Hickman
Website Project Manager

“I am the magical person who supports all of our amazing VAs that allows them to focus on the important things without worrying about the little things.”

I have been in the working world since I was a teenager and have moved through varying roles until I found AVirtual. I have a wide range of experiences from digital media to accounting and most things in-between. I love learning, staying on top of trends and tech and sharing that knowledge with the wonderful team here at AVirtual.